request for payment confirmation information ?

OwenOwen Durham
edited March 2023 in General Discussion

I have received an email asking for the credit card and cvv code, as email is surely not a wise idea to send such crucial information, I'm wondering if this is a scam email. The screenshot of the email is attached below.

Comments

  • wjcroftwjcroft Mount Shasta, CA

    Hi, please ask customer support for any questions on orders: (contact at openbci.com).

  • OwenOwen Durham
    edited March 2023

    Where can I find customer support? Does email to [email protected] the only way?> @wjcroft said:

    Hi, please ask customer support for any questions on orders: (contact at openbci.com).

  • wjcroftwjcroft Mount Shasta, CA

    Email is the best way.

  • wjcroftwjcroft Mount Shasta, CA

    This is because a ZenDesk tracking system is engaged. To ensure all needed staff have their eyes on the issue.

    https://www.zendesk.com/

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