Issue with Cyton USB Dongle [resolved]
For my Bachelor thesis in Psychology I am currently working with the Cyton EEG headband and USB dongle to gather EEG data. However, currently I am struggling, as the USB Dongle with the OpenBCI GUI only seems to work with one of my Laptops (Specs: Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz 2.50 GHz/ 16GB RAM/ NVIDIA GeForce GTX 1050 Ti). I tried it and the data records in every USB port I have on this laptop.
However, if I want to record data with a different device, I get the error "No Cyton USB dongle found", and when I plug the dongle into a port, the blue light will shine for about 10 seconds and then turn off. I tried it with my PC (Specs: AMD Ryzen 5 3600 6 Core Prozessor 3,59GHz/ 16GB RAM/ NVIDIA GeForce RTX 2060 Super) in several USB ports, as well as a different laptop (of which I dont know the specs) again in several USB ports and the issue stays the same:
The dongle will shine blue and then turn off and I cannot record any data via autoconnect or manual connect as there are no Cyton dongles to be found.
All devices are windows x64 bit systems.
I also did the whole procedure with the little switch on the USB dongle turned both possible ways (I do not know what the switch is for, however) and the results stayed the same.
I checked every possible error source to my knowledge now and am currently helpless as to how I can explain this issue and work through it.
It is interesting to note, that on the working laptop I am using the OpenBCI GUI v5.0.1, whereas on the other devices I used the newer OpenBCI GUI v5.0.5
The Cyton Board I am using has the initals V3-32 if this is helpful information. I cannot find any information on the USB dongle concerning a version number or something alike.